Holistic Helm guarantees shipping within 2-4 business days. Shipping times are subject to the carrier.

Holistic Helm is not responsible for any lost, broken, or damaged items once items are in possession of USPS.

All lost and damaged claims must be made through the USPS website. For damaged items: all boxes, packing materials, and damaged items must be saved and photographed. That can then be used to file a claim with USPS for a refund. Priority shipping entitles you to $100 of insurance through USPS. Please select this shipping option at checkout if this is important to you.

For any order mistakes, please contact Holistic Helm in a timely manner. Items will not be replaced if contacted later than two weeks after shipping date.

We do not offer International shipping at this time.

Due to the fact that we are a small business we reserve the right to limit our return policy.

Please contact us directly within two weeks of the shipping date.